Privacy Policy

Saigon Driving School Privacy Policy

Effective Date: August 1, 2025

At Saigon Driving School Ltd. (“we,” “our,” or “the School”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website SaigonDriving.ca, use our services, or communicate with us. By using our website or enrolling in our services, you agree to the practices outlined below.

1. Information We Collect

We may collect the following types of information:
✓ Personal Information: Name, phone number, email address, and other details you provide when contacting us, booking lessons, or completing forms.
✓ Student Information: Driver’s license number, learner’s license details, and other information required for driver training and ICBC testing purposes.
✓ Payment Information: If you purchase lessons or packages online, we may collect payment details (processed securely through third-party providers).
✓ Website Usage Data: IP address, browser type, device information, and browsing behavior collected automatically via cookies and analytics tools.

2. How We Use Your Information

We use the information collected to:
✓ Provide driving lessons and related services.
✓ Book and manage appointments or packages.
✓ Communicate with you about scheduling, updates, promotions, and policies.
✓ Assist with ICBC road test preparation and requirements.
✓ Improve our website, services, and customer experience.
✓ Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited information with:
ICBC (Insurance Corporation of British Columbia), where required for licensing and testing purposes.
✓ Service Providers who process payments or help us operate the website.
✓ Legal Authorities if required to comply with the law or protect our rights and safety.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information against loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, but some features of the site may not function properly.

6. Your Rights

Depending on your location, you may have the right to:
✓ Access the personal information we hold about you.
✓ Request corrections or updates.
✓ Withdraw consent for marketing communications.
✓ Request deletion of your data, subject to legal or regulatory requirements.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

8. Children’s Privacy

Our services are intended for individuals of legal driving age in British Columbia. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Saigon Driving School Ltd.
📍 Surrey, BC, Canada
🌐 SaigonDriving.ca
📧 [email protected]
📞 604-991-9741